FAQ

FREQUENTLY ASKED QUESTIONS

Are you a manufacturer or trading company?

We are the manufacturer and also trading company of the listed construction chemicals, as the same time, we help to trade other non-danger chemical products upon customers’ request.

What is your annual out put?

Our total out put can each 300,000MT/year.

Can we have a sample before ordering?

YES, free sample is available, the usual amount is about 500g.

Can you accept OEM?

OEM is available.

Do you have any well-known customers?

Our products has been approved/exported to MAPEI, BASF, Saint Gobain, MEGA CHEM, KG CHEM.

How do you guarantee the quality?

With our standard production procedure, the quality will be strictly controlled from raw material till finished products. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.

Is there any technical support for our application and usage?

We have 8 technicians with more than 10 years of experience, promising to give feedback within 48hours with your detail description.

What is the MOQ?

The normal NOQ is 500kg, smaller quantity might be available upon request.

Can we use our shipping mark?

Yes, we accept customized package request.

What is your payment terms?

According to the country and customers’ quality, we offer DA, DP, TT, and LC.